LIMITED WARRANTY

LIMITED WARRANTY

THE WARRANTY OBLIGATIONS OF XTREME STREAM INC. FOR THESE PRODUCTS ARE LIMITED TO THE TERMS SET FORTH BELOW.

LENGTH OF WARRANTY PERIOD

THIS LIMITED WARRANTY LAST 1 YR FROM THE SHIPPING DATE OF THIS PRODUCT. EXTENDED 2 YEAR WARRANTY IS AVAILABLE THE COST IS $99.99 COVERING 2 YEARS & MUST BE PURCHASED WITHIN 90 DAYS FROM ORIGINAL PURCHASE DATE WITH PROOF OF PURCHASE.

WHAT IS COVERED?

THIS LIMITED WARRANTY COVERS DEFECTS IN THE HARDWARE & SOFTWARE IN THIS PRODUCT.

WHAT IS NOT COVERED?

THIS LIMITED WARRANTY DOES NOT COVER ANY DAMAGE, DETERIORATION, THEFT OR MALFUNCTION RESULTING FROM ANY ALTERATION, MODIFICATION, IMPROPER OR UNREASONABLE USE OR MAINTENANCE, MISUSE, ABUSE, ACCIDENT, NEGLECT, EXPOSURE TO EXCESS MOISTURE, FIRE, IMPROPER PACKING AND SHIPPING (SUCH CLAIMS MUST BE PRESENTED TO THE CARRIER), LIGHTNING, POWER SURGES, OR OTHER ACTS OF NATURE. THIS LIMITED WARRANTY DOES NOT COVER ANY DAMAGE, DETERIORATION OR MALFUNCTION RESULTING FROM THE INSTALLATION OR REMOVAL OF THIS PRODUCT FROM ANY INSTALLATION, ANY UNAUTHORIZED TAMPERING WITH THIS PRODUCT, ANY REPAIRS ATTEMPTED BY ANYONE UNAUTHORIZED BY XTREME STREAM INC. TO MAKE SUCH REPAIRS, OR ANY OTHER CAUSES WITH DOES NOT RELATE DIRECTLY TO DEFECT IN MATERIALS AND/OR SOFTWARE OF THIS PRODUCT. THIS LIMITED WARRANTY DOES NOT COVER EQUIPMENT ENCLOSURES, CABLES OR ACCESSORIES USED IN CONJUNCTION WITH THIS PRODUCT.

HOW TO OBTAIN A REMEDY UNDER THIS LIMITED WARRANTY CONTACTS:

  • XTREME STREAM INC.
  • 100 LUCERNE CIRCLE
  • ORLANDO FL 32801
  • PHONE: 1-888-793-2221
  • EMAIL: SUPPORT@XTREMESTREAM.ORG

WHAT XTREME STREAM INC. WILL DO UNDER THIS LIMITED WARRANTY?

XTREME STREAM INC. WILL, AT ITS SOLE DISCRETION, PROVIDE ONE OF THE FOLLOWING REMEDIES TO WHATEVER EXTENT IT SHALL DEEM NECESSARY TO SATISFY A PROPER CLAIM UNDER THIS LIMITED WARRANTY:
1- ELECT TO REPAIR OR FACILITATE THE REPAIR OF ANY DEFECTIVE PARTS WITHIN A REASONABLE OF TIME, FREE OF ANY CHARGE FOR THE NECESSARY PARTS AND LABOR TO COMPLETE THE REPAIR AND RESTORE THIS PRODUCT TO ITS PROPER OPERATING CONDITION. XTREME STREAM INC. WILL PAY THE SHIPPING COSTS NECESSARY TO RETURN THIS PRODUCT ONCE THE REPAIR IS COMPLETE.

2- IF THE DEFECT PRODUCT CAN NOT BE REPAIRED, IT WILL BE REPLACED WITHIN A NEW UNIT AND THE ORIGINAL WARRANTY WILL EXTENDED BY THREE (3) MONTHS XTREME STREAM INC. WILL PAY THE SHIPPING COSTS NECESSARY TO REPLACE THIS PRODUCT.

IF THIS PRODUCT IS RETURNED TO XTREME STREAM INC. THE PRODUCT MUST BE INSURED DURING SHIPMENT, WITH THE INSURANCE AND SHIPPING CHARGES PREPAID. IF THIS PRODUCT IS RETURNED UNINSURED, XTREME STREAM INC. DOES NOT ASSUME ANY RISK OF LOSS OR DAMAGE DURING SHIPMENT.

OUT-OF-WARRANTY PRODUCT

PRODUCT THAT IS OUT-OF-WARRANTY WILL BE REPAIRED AT CUSTOMER'S REQUEST AND THE COST OF REPAIR WILL BE DISCLOSED PRIOR TO PROCEEDING WITH THE REPAIR. A PURCHASE ORDER MUST BE RECEIVED PRIOR TO REPAIR. IF THE PRODUCT CAN NOT BE REPAIRED, XTREME STREAM INC. WILL PROVIDE ONE OF THE FOLLOWING REMEDIES:

1- NEW UNIT AT CURRENT PRICING WITH ONE (1) YEAR LIMITED WARRANTY FROM THE SHIPPING DATES OF PRODUCT.

2-REFURBISHED UNIT (IF AVAILABLE) AT DISCOUNTED PRICE WITH SIX (6) MONTH LIMITED WARRANTY FROM THE SHIPPING DATE OF PRODUCT.

LIMITATION ON LIABILITY

THE MAXIMUM LIABILITY OF XTREME STREAM INC. UNDER THIS LIMITED WARRANTY SHALL MOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. XTREME STREAM INC. IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY TO THE MAXIMUM EXTENT PERMITTED BY LAW

EXCLUSIVE REMEDY

TO MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO MAXIMUM EXTENT PERMITTED BY LAW, XTREME STREAM INC. SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF XTREME STEAM INC. CAN NOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW.

RIGHT UNDER STATE LAW

THIS WARRANTY DEFINED SPECIFIC LEGAL RIGHTS RELATIVE TO THESE PRODUCTS PROVIDED BY XTREME STREAM INC. LEGAL RIGHTS MAY ALSO VARY FROM STATE TO STATE.